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Ready to be the organisational backbone of a leading local trade business? Shoalhaven New Image Kitchens is looking for a proactive and detail-oriented Assistant Service & Dispatch Coordinator to join our team in Nowra. This is a hands-on role where you’ll be central to ensuring our kitchen deliveries, installations, and service works run like clockwork. If you’re an excellent communicator who thrives on coordinating people and processes in a fast-paced environment, this is a fantastic opportunity to grow with a respected South Coast business and enjoy the lifestyle that comes with it.
Company Overview
Shoalhaven New Image Kitchens is a well-established and growing leader in kitchen manufacturing and installation on the beautiful South Coast. We are known for our quality craftsmanship, reliability, and excellent customer service. We operate as a close-knit team where clear communication and supporting one another are key to our success. When you join us, you become part of a local business that values its people and is committed to ongoing training and operational excellence.
Key Responsibilities
You will be the right-hand support to the Service & Dispatch Manager, ensuring seamless coordination across all our field and factory operations.
- Assist with the daily scheduling and coordination of kitchen deliveries, installations, and service jobs across the South Coast.
- Act as a key liaison, communicating schedule updates and job details between installers, service technicians, factory staff, and management.
- Maintain accurate job trackers, service documentation, and records, and proactively follow up on service requests to ensure timely completion.
- Support the dispatch process and contribute to reporting and continuous improvement initiatives to enhance our operational efficiency.
Qualifications
We are looking for an organised professional with strong administrative skills and a can-do attitude.
- Essential: Proven experience in an administrative, scheduling, dispatch, or coordination role.
- Excellent organisational skills with a high attention to detail and the ability to manage multiple priorities to meet deadlines.
- A confident and clear communicator, both verbally and in writing.
- Strong computer literacy and comfort using scheduling tools, email, and documentation systems.
- A proactive, reliable, and team-focused mindset. Experience in construction, cabinetry, or a trade environment is a strong advantage.
Benefits and Perks
This role offers a stable and rewarding career within a supportive local company.
- A competitive remuneration package, negotiable based on your experience.
- A competitive hourly rate of $15.00.
- A permanent, full-time role within a stable and growing local business.
- A supportive team environment with clear processes and ongoing training and development.
- The unbeatable Shoalhaven – South Coast lifestyle.
- The opportunity to have a real impact and contribute to the smooth running and improvement of our operations.
How to Apply
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If you are an organised coordinator looking for a meaningful role in a great location, we would love to hear from you. To apply, please submit your current resume and a brief cover letter outlining your relevant coordination experience and why you are a great fit for this role. Applications can be sent via the method advertised.
Please note that you must have the right to work in Australia and be able to reliably commute or relocate to Nowra, NSW 2541. We thank all applicants and will be in touch with shortlisted candidates.
