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Are you a meticulous professional looking for a stable and meaningful role in the public sector? MyLeave is seeking dedicated Operations Officers to join our growing Perth-based team. This is an excellent opportunity to secure your future with one full-time permanent position and four fixed-term roles, all within a supportive and flexible work environment. In this vital role, you will assess long service leave claims, ensuring that hard-working construction industry employees across Western Australia receive the benefits they have earned. If you have strong analytical skills, a keen eye for detail, and want a career that makes a real difference to the community, we encourage you to apply.
Company Overview
MyLeave is a unique and important Western Australian statutory authority. Our mission is to provide financially sustainable, portable long service leave for approximately 150,000 construction workers, playing a direct role in supporting workforce wellbeing and stability across the state’s critical construction sector. We are an organisation built on fairness, integrity, and public service. We foster a supportive and inclusive workplace that values diversity and is committed to building a team that represents our broader community. We are proud to be an Equal Opportunity Employer and encourage applications from all backgrounds.
Key Responsibilities
As an Operations Officer, you will be at the heart of our service delivery, ensuring accurate and fair processing of long service leave entitlements.
- Review and assess long service leave claims for construction industry workers, making informed determinations on eligibility based on legislation.
- Accurately calculate the amounts to be paid to entitled workers, ensuring every detail is correct.
- Communicate clearly and professionally with a diverse range of stakeholders—including workers, employers, and industry bodies—via phone, email, and in person.
- Interpret and apply the relevant Long Service Leave legislation, policies, and procedures to make consistent and compliant decisions.
- Prioritise a varied workload, manage your time efficiently, and maintain meticulous data management and record-keeping practices.
Qualifications
We are looking for candidates who combine strong technical skills with excellent judgement and communication abilities.
- Highly developed written and verbal communication skills, with proven experience in providing clear advice and engaging effectively with people at all levels.
- Well-developed conceptual and analytical skills, coupled with experience in interpreting legislation, policies, or complex procedures.
- Exceptional attention to detail and proven accuracy in data management and proofreading tasks.
- The ability to work autonomously, manage competing priorities, and maintain a high standard of work in a process-driven environment.
- To be eligible for a permanent appointment, you must have Australian citizenship or Australian Permanent Residency.
Benefits and Perks
Joining MyLeave means securing a role with outstanding public sector conditions and a strong focus on work-life balance.
- A competitive annual salary of $86,439 to $92,795 (Level 3) plus 12% employer superannuation contributions under the Public Sector CSA Agreement.
- Secure employment with a permanent or long-term fixed-term contract (3 years, with possibility of extension/permanency).
- A genuine flexible work environment that supports career growth and personal wellbeing.
- The profound job satisfaction that comes from providing an essential service that supports Western Australia’s construction workers and their families.
- A supportive, inclusive, and diverse workplace culture that values every team member’s contribution.
- As a position of trust, the successful applicant will be required to provide a satisfactory National Police Certificate.
How to Apply
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If you are ready for a rewarding career with a purpose-driven organisation, we invite you to submit a thorough application.
Applications must be submitted online via the WA Government Jobs Board (www.jobs.wa.gov.au). Search for “Operations Officer” or “MyLeave”.
Your application must include:
- A comprehensive Resume, including details of two professional referees.
- A statement of no more than two pages addressing the Essential Selection Criteria listed in the position profile.
For a confidential discussion about the role, please contact Anthony Elliott, Coordinator Operations, on (08) 9476 5460. MyLeave is an Equal Opportunity Employer and provides reasonable adjustments for people with disability throughout the recruitment process and employment.
