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Are you a master of hospitality with a passion for creating exceptional first impressions? Mandarin Oriental, Hong Kong Corporate Office, is seeking a poised and professional Receptionist & Office Administrator to join our esteemed People and Culture team. This pivotal role is at the heart of our office operations, ensuring a seamless and welcoming environment for our colleagues and distinguished guests. If you thrive on precision, embody integrity, and wish to contribute to the legendary service of a world-renowned luxury brand, we invite you to become a fan of the exceptional with us.
Company Overview
Mandarin Oriental Hotel Group is an award-winning international owner and operator of some of the world’s most luxurious hotels, resorts, and residences. Renowned for creating sought-after properties that blend timeless heritage with contemporary luxury, we are defined by our legendary service and Asian-inspired hospitality. Our Corporate Office in Hong Kong is the central hub that supports this global vision. Working here means being part of a culture that values craftsmanship, integrity, collective success, and responsible growth, all while delivering unparalleled experiences.
Key Responsibilities
- Serve as the welcoming face of the Corporate Office, greeting all colleagues and visitors with the highest standard of professional courtesy and discretion.
- Efficiently manage the front desk, including handling all incoming calls, correspondence, and courier services with precision.
- Coordinate meeting room bookings and ensure all preparations meet our exacting standards for internal and external meetings.
- Maintain inventory and coordinate orders for office supplies, ensuring the smooth day-to-day functioning of the office.
- Provide vital administrative support to the People & Culture team, including assisting with colleague engagement initiatives and the coordination of office events.
- Uphold strict confidentiality in all matters relating to colleagues and company operations.
Qualifications
Your Profile:
- Proven experience in a receptionist, front desk, or administrative role, ideally within a corporate or luxury hospitality environment.
- Exceptional organizational skills with a natural ability to multitask and prioritize in a dynamic setting.
- Outstanding communication and interpersonal abilities, with fluency in English and Cantonese; Mandarin is a strong advantage.
- High proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook).
- A professional demeanor, impeccable personal presentation, and a responsible, discreet nature.
Benefits and Perks
Mandarin Oriental is committed to your wellbeing and professional journey. As a valued member of our team, you will enjoy:
- Tailored career development programmes designed to foster your continuous growth at every stage.
- Enjoy the privilege of complimentary hotel stays and exclusive rates at our stunning properties worldwide for you and your family.
- Comprehensive health benefits and globally implemented wellness programmes to support your physical and mental wellbeing.
- A competitive hourly rate between $27.00 and $33.00.
- A competitive retirement savings plan to secure your future, reflecting our long-term investment in you.
- The opportunity to work within the corporate heart of a legendary luxury brand, building a career defined by excellence.
How to Apply
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If you are ready to bring your professionalism and warmth to our corporate family, we would be delighted to receive your application.
Please submit your detailed resume and a cover letter expressing your interest in this role through the Mandarin Oriental careers portal or as directed by our official recruitment channels.
Join us in crafting legendary experiences, starting at our front desk. We look forward to welcoming you.
