We are seeking an experienced Store Manager to take the reins of our flagship daytime site located in the heart of Britomart. This full-time role is ideal for a confident leader who excels in fast-paced environments and is passionate about delivering exceptional customer experiences while achieving strong commercial outcomes. If you thrive on responsibility, leadership, and managing a dynamic team, we want to hear from you!
Advertisement
Company Overview
Our business is a leader in the hospitality industry, committed to providing exceptional service in premium locations. With a reputation for excellence, we foster a collaborative environment where leadership, accountability, and service are at the core of everything we do. As a Store Manager, you’ll be part of a supportive and empowering team, working to deliver an unforgettable customer experience.
Key Responsibilities
- Take full ownership of day-to-day store operations, ensuring everything runs smoothly and efficiently.
- Lead, motivate, and inspire a team of hospitality professionals, fostering a positive and productive work environment.
- Host and engage with customers, creating a welcoming atmosphere and ensuring high-quality service.
- Oversee rostering, wage control, and managing labour costs in relation to revenue to ensure profitability.
- Maintain attention to both the big picture and the finer details, from customer service to back-end operations.
- Handle busy periods by jumping onto the floor and managing the store’s performance in real-time.
- Ensure compliance with health, safety, and operational standards, creating a safe environment for both staff and customers.
Qualifications
- 2-3+ years of experience managing a high-volume hospitality site.
- Proven ability to lead and build strong, motivated teams, with excellent communication and interpersonal skills.
- Experience with POS systems (Lightspeed experience is a plus).
- Strong understanding of rostering, wage control, and managing labour costs effectively against revenue.
- Highly organized, reliable, and punctual with a keen eye for both detail and the bigger picture.
- Exceptional customer service skills, with a natural ability to turn even the grumpiest customer into a loyal fan.
Benefits and Perks
- Competitive hourly rate of $30–$35 per hour.
- Work Tuesday to Saturday – enjoy consistent days off and a healthy work-life balance.
- Opportunity to lead a well-established site in a premium location.
- A business that trusts you to run your store like it’s your own.
- Join a supportive and inclusive team that values leadership, accountability, and outstanding service.
How to Apply
If you’re a hands-on leader who loves hospitality and thrives on taking responsibility, this role is for you. Apply now to take the next step in your hospitality leadership career by submitting your resume and application to [email@company.com]. We look forward to hearing from you!
