In the world of luxury hospitality, maintaining flawless operations behind the scenes is just as important as delivering exceptional guest experiences. This General Technician role in Hong Kong offers a hands on opportunity to support engineering and maintenance functions within a five star hotel environment. Based at a premier property, the position focuses on ensuring all systems, equipment, and facilities operate efficiently and safely. It is well suited for technically skilled individuals who take pride in problem solving and working within a collaborative engineering team.
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Company Overview
Mandarin Oriental Hotel Group is a globally recognized hospitality brand known for managing luxury hotels, resorts, and residences in prime destinations. The Landmark Mandarin Oriental in Hong Kong is a flagship property, offering contemporary design, advanced facilities, and a strong commitment to service excellence. The organization places emphasis on professional development, sustainability, and maintaining high operational standards across all departments.
Key Responsibilities
- Carry out routine inspection, repair, and maintenance of plant rooms, equipment, and hotel facilities
- Ensure all engineering systems operate safely and comply with fire, health, and environmental standards
- Respond to technical issues and perform diagnostics to resolve operational problems efficiently
- Maintain accurate records, log books, and maintenance documentation
- Support planned maintenance programs to ensure long term system reliability
- Set up and manage audio and video equipment for hotel events and functions
- Coordinate with internal departments and external contractors for repair and maintenance work
- Assist with energy conservation initiatives and monitor system performance
- Provide technical support to engineering teams while maintaining service quality standards
Qualifications
Candidates should hold a higher certificate or diploma in Building Services, Mechanical Engineering, Electrical Engineering, or a related field. A minimum of two years of relevant work experience in maintenance or engineering roles is required. Holding an electrical worker license Grade A or a boiler related certification is an advantage. Applicants should possess basic computer skills and be able to communicate in Cantonese or Chinese, with a working understanding of English. The role requires individuals who can work independently, manage pressure, and maintain attention to detail in a fast paced environment.
Benefits and Perks
This position offers a competitive monthly salary typically ranging from HKD 20000 to HKD 26000, aligned with hospitality engineering roles in Hong Kong. Employees benefit from structured learning and development programs designed to support long term career growth. Additional perks include access to hotel stay privileges under the MOstay program, wellness and health initiatives, and retirement plans based on service tenure. The work environment promotes collaboration, professional growth, and global career exposure.
How to Apply
Interested candidates should submit their application through the official Mandarin Oriental careers portal or the listed job platforms. Ensure your resume includes your qualifications, technical experience, and contact details. This is an excellent opportunity to join a globally respected hospitality brand and contribute to maintaining world class hotel operations.
