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TradieSpec is seeking a vibrant Customer Service Representative to be a core part of our team. This is a hands-on role where you’ll be the face of our brand, ensuring our tradie customers have a seamless experience from the moment they pick up their vehicle. If you thrive on variety, excel at logistics, and want to build a real career with Australia’s #1 trade vehicle provider, your journey starts here.
Company Overview
TradieSpec is on a rapid mission to become Australia’s leading vehicle provider for hardworking Tradies, offering flexible hire and rent-to-own options. Recognised in the AFR’s Fast 100 list for two consecutive years, we’ve grown from a startup to a nationwide operator with huge ambitions. We’re a fast-paced, high-energy team building an Australian success story, and we’re looking for passionate people to help us scale.
Key Responsibilities
In this dynamic role, you’ll wear many hats to keep our operations running smoothly. Your core duties will include:
- Providing exceptional front-facing customer service, greeting customers, and assisting with rental transactions.
- Preparing rental vehicles to a high standard through cleaning, refuelling, and pre-rental inspections.
- Driving vehicles to and from delivery/collection points and coordinating vehicle logistics.
- Conducting detailed pre- and post-rental vehicle checks, accurately documenting any damage via our internal system.
- Maintaining the presentation of our fleet and branch, ensuring a clean, organised, and professional environment.
- Supporting key administrative tasks, data entry, and ensuring compliance with all safety and company procedures.
- Communicating effectively across teams to report maintenance needs and optimize fleet availability.
Qualifications
We are looking for a self-driven individual who embodies our energetic culture. You must have:
- Proven customer service experience with a professional and courteous manner.
- A current Australian Driver’s Licence.
- Excellent numeracy, literacy, and communication skills.
- A high attention to detail and exceptional organisational skills to manage competing priorities.
- The ability to work autonomously in a fast-paced, target-driven environment.
- A proactive, ‘can-do’ attitude and an eagerness to grow with a scaling business.
Benefits and Perks
Joining TradieSpec means being part of something exciting, with tangible rewards and a fantastic culture:
- A competitive casual rate of $35.00 per hour.
- A paid birthday day off every year to celebrate you.
- Training, study assistance, and real investment in your professional development.
- Regular team events, lunches, and off-sites we believe in a small team, big culture.
- Clear career progression in a fast-growth company recognised as an Australian success story.
- The unique opportunity to have key input into the day-to-day operations of a scaling startup.
How to Apply
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If you’re ready to take the lead in delivering operational excellence, please apply by submitting your Resume and a Cover Letter that directly addresses the Essential Requirements listed above.
Help us drive the future for Aussie Tradies. Apply today and accelerate your career with TradieSpec.Customer Service Representative Jobs In Australia
