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Are you a master of seamless administration and warm hospitality? Mandarin Oriental, renowned for creating legendary luxury experiences, is looking for a Receptionist & Office Administrator to join our Corporate People and Culture team in Hong Kong. This is your opportunity to become the welcoming face of our corporate office, ensuring smooth operations and contributing to a world-class colleague environment.
Company Overview
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels and resorts. We are recognized for our exceptional service, inspired by our Asian heritage and a commitment to the very cutting-edge of luxury. Our Corporate Office is the heart of this global family, where integrity, responsibility, and a growth mindset drive our success together.
Key Responsibilities
You will be the cornerstone of our corporate office’s daily rhythm and colleague experience. Your key responsibilities include:
- Providing a professional and welcoming first impression by greeting and assisting all colleagues and visitors at the front desk.
- Efficiently managing inbound calls, mail distribution, and the coordination of meeting room bookings.
- Ensuring smooth office operations by coordinating supplies and supporting a wide range of administrative tasks for the People & Culture team.
- Playing a supportive role in organising colleague engagement initiatives and office events that foster our unique culture.
Qualifications
We are looking for a poised and proactive individual who embodies our values. The ideal candidate will possess:
- Proven experience in a receptionist, front desk, or administrative role.
- Exceptional organisational skills and the ability to multitask effectively in a dynamic environment.
- Outstanding communication and interpersonal abilities, with a professional and discreet demeanour.
- Proficiency in the MS Office Suite and a strong understanding of maintaining confidentiality.
Benefits and Perks
We are deeply committed to your wellbeing and growth as a valued member of our family. Our commitment to you includes:
- Tailored career growth programmes to support your continuous professional journey.
- Enjoy complimentary hotel nights and exclusive rates at our legendary properties worldwide for you and your loved ones.
- Comprehensive health benefits and global wellness programmes designed for your wellbeing.
- Competitive plans to secure your future and reciprocate your long-term commitment.
- A competitive wage of $16.00 – $17.00 per hour, based on experience (BOE).
How to Apply
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If you are a fan of exceptional service and your skills align with our craft, we invite you to apply. Please submit your application detailing your relevant administrative and reception experience. We look forward to discovering how you can contribute to our legendary team.
