Receptionist Required In New Zealand

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Ready to be the welcoming heart of a dynamic healthcare team? Auckland Physiotherapy, a leading clinic and Health Collective in Newmarket, is seeking a vibrant and detail-oriented superstar to join our front desk full-time. This is more than just a reception role it’s a central position where your energy, organisation, and genuine care will directly contribute to creating better, healthier lives for our clients and a supportive environment for our practitioners.

Company Overview

Auckland Physiotherapy is an innovative health collective dedicated to holistic well-being. We’re not just a clinic; we’re a team of passionate professionals committed to helping our clients feel their absolute best. Located in the heart of Newmarket, we foster a fun, collaborative, and rewarding workplace where every team member is valued and supported in their growth. When you join us, you become part of a collective mission to deliver exceptional care and five-star service.

 Key Responsibilities

As the first point of contact, you will be the face of our clinic, ensuring every interaction is seamless and positive. Your key accountabilities will include:

• Managing our patient booking systems (Cliniko & Mindbody) with ease and accuracy, handling appointments, payments, and client records.
• Creating exceptional first impressions by greeting every client with warmth and professionalism, both in person and over the phone.
• Handling all client correspondence efficiently, whether via email, phone, or in-person enquiries.
• Supporting clinic operations through inventory management, stock ordering, and general administration.
• Working collaboratively to support fellow receptionists, our team of practitioners, and management to ensure the clinic runs smoothly.
• Following through on tasks and projects from start to finish, maintaining our high standards of organisation and service.

Qualifications

We are looking for a people-person who thrives in a busy, supportive environment.

What You’ll Bring:

• At least one year of proven experience in a reception, administration, or customer service role.
• Outstanding verbal and written communication skills, with a friendly and confident phone manner.
• A professional, well-presented image and a proactive, positive attitude with a genuine eagerness to learn.
• Strong attention to detail, superb organisational skills, and the ability to prioritise and multitask effectively.
• Reliability, punctuality, and a team-player mindset.
• Experience with cash handling and a steadfast commitment to client privacy and confidentiality.

The ideal candidate is a self-motivated individual who loves interacting with people, pays meticulous attention to detail, and wants to be an integral part of an awesome team striving toward a common goal.

 Benefits and Perks

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Joining Auckland Physiotherapy means investing in a career that values you. We offer:

• A full-time role in a fun, high-energy, and deeply rewarding environment.
• A competitive hourly rate of $15.00.
• The chance to work with a fantastic, supportive team of health professionals.
• A clear sense of purpose, contributing directly to positive client outcomes and well-being.
• Opportunities for growth and development within our innovative health collective.
• A modern clinic located in the vibrant Newmarket area.

How to Apply

If you are a people-focused professional excited by this opportunity, we would love to hear from you.

Please submit your CV and a tailored cover letter via SEEK, explaining why you would be a great fit for our team and this receptionist role. Click ‘Apply for this job’ on the SEEK listing to submit your application.

To get a feel for our culture and see what makes us a great place to work, feel free to visit our website at www.aucklandphysiotherapy.co.nz or find us on Instagram @aucklandphysiotherapy.

We look forward to discovering how you can help us continue to provide exceptional care and service.