Shuttle Driver Required In New Zealand

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Want to be the welcoming first impression for travelers starting their holiday? SNAP is looking for a friendly and professional Shuttle Driver to join our team. In this key role, you won’t just drive our complimentary airport shuttle; you’ll set the tone for our customers’ entire experience, offering a warm welcome and smooth transition from the airport to our branch. If you enjoy meeting new people, take pride in exceptional service, and value being part of a supportive team, this is your opportunity to become the face of our brand.

 Company Overview

At SNAP, we’re passionate about making travel easier and more enjoyable. We specialize in convenient vehicle rentals, and our complimentary airport shuttle service is a cornerstone of that promise. We believe that a great customer journey starts from the very first moment. Our team culture is built on collaboration, professionalism, and a shared commitment to looking after both our customers and each other. We invest in our people’s well-being because we know a supported team delivers the best experience.

Key Responsibilities

You are the ambassador for the SNAP brand from the moment customers land. Your core duties will include:

• Providing outstanding, friendly customer service by warmly greeting passengers, assisting with luggage, and showing understanding after long flights.
• Driving safely, defensively, and professionally at all times, ensuring the comfort and security of every passenger.
• Managing daily operational tasks like keeping the vehicle clean and fueled, ensuring the in-vehicle tablet is charged, and accurately updating booking statuses in our digital system (Trello).
• Handling any unexpected situations on the road calmly and correctly, following company procedures for incidents or accidents.
• Supporting the branch team during quieter periods by assisting with yard duties, vehicle preparation, or other customer service tasks to help everything run smoothly.

Qualifications

We are looking for a personable and reliable individual who embodies our service ethos. The ideal candidate will be:

• A genuine people-person with a friendly, helpful attitude and a passion for great customer service.
• A safe, conscientious driver with a full, clean driver’s licence and an impeccable driving record.
• Someone with strong attention to detail and a proactive, safety-first mindset in everything they do.
• Comfortable using basic digital tools and apps (full training will be provided on our systems).
• Flexible, team-oriented, and happy to pitch in with various tasks to support the wider branch operation.
• Professional in appearance and demeanor, representing the SNAP brand with pride.

 Benefits and Perks

At SNAP, we believe in supporting our team’s whole well-being. When you join us, you’ll receive:

• A flexible allowance to support your physical, mental, or financial well-being in the way that suits you best.
• Access to confidential, professional support services, including counselling and practical life resources, whenever you need them.
•  Become part of a collaborative and friendly team where everyone works together to deliver an excellent customer experience.
• A competitive hourly rate of $19.00.
• Enjoy the satisfaction of a customer-facing role where you directly create positive first impressions and solve problems for travelers.

How to Apply

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Ready to start a role where you make people’s journeys better? We’d love to hear from you. Please note that as we are in the festive season, there may be a short delay in our initial response, but we will be in touch. Keep an eye on your email (including your spam folder) and phone once the process begins. We look forward to learning more about you and potentially welcoming you to the SNAP team